Frequently Asked Questions

Q: How do I contact my Volunteer Coordinator if I cannot locate my confirmation email?

Send an email to admin@bluenosemarathon.com .

Q: How do I make a donation to a Charity?

Select a charity from the list of Official Charities Click on the Donate now button

General

Are pets, child strollers and other equipment allowed on the race route?

To ensure our race events are safe for all participants, please note that baby joggers and strollers, baby backpacks/carriers, pets (whether on or off leash), roller blades, inline skates, scooters, skateboards, rickshaws and bicycles will not be permitted on the race route. Non-compliance with these safety rules will result in disqualification.

Please Note: We only permit strollers and baby joggers, backpacks/ carriers in the 2KM Youth Run. However, for safety reasons, these participants must position themselves at the back of the 2KM start line by entering a separate chute on Cogswell St.

During the race, will there be a secure area where I can leave my personal belongings?

Yes, there will be a secure area for personal belongings; however, please do not leave valuables. We will not assume responsibility for lost or stolen items.

I require a support person on course, do they need to sign up?

If you require a support person on course, they will need to sign up for safety and insurance purposes. Please email admin@bluenosemarathon.com for more information and to receive a registration code for their participation.

Parents, guardians or support persons for the Youth Run can be named in registration for the child and do not need to sign up individually.

What can I expect in the event of a cancellation?

The safety and well-being of everyone involved is our top priority, and Blue Nose Marathon will take all necessary precautions to avoid any potential risks. There may be situations such as, but not limited to, lighting, hurricane, state of emergency, and terrorist threat at the event location that may result in cancellation. Inclement weather, such as rain and/ or wind, do not constitute a cancellation.

If there are factors that may cause a cancellation, participants can expect the following with respect to notice. Please note, these timelines below assume a potential situation is known prior to the specified times referenced:

72 hours prior to the event an update via email and social media
48 hours prior to the event a second update via email and social media
24 hours prior to the event a third update via email and social media
3 hours prior to the start an update via email and social media
3 business days post-event update via email and social media (applies to a cancellation situation)

In the unfortunate situation that Blue Nose Marathon needs to cancel one its races, all participants of that race will be moved to a virtual event. Participants can expect to receive an update within three business days of the event cancellation. In some instances, Blue Nose may be able to reschedule the race. If Blue Nose can reschedule a race, this will be communicated to participants in the notice immediately following the cancellation (3 business days post-event). Due to the complexity, logistics, and nature of some of our races, rescheduling is not usually possible.

Where do I collect my race kit?

Race Kit Pick Up will be held at the Blue Nose Marathon Expo presented by Subaru at the Zatzman Sportsplex, 110 Wyse Rd, Dartmouth, on the following dates:

Friday, May 17, 2024
Saturday, May 18, 2024

Kit Pick Up hours will be posted in the Schedule of events closer to race weekend. Please note, all race kits must be collected prior to race day. If you cannot make Kit Pick Up, please send a friend or family member or email admin@bluenosemarathon.com for accommodations.

Giv'er Charity Challenge

Can I use Facebook to ask my family and friends to donate to my campaign?

Yes, you can link them to your fundraising page by simply copying the URL for the page into your message on Facebook. HOWEVER, please be warned that Facebook will ask after you posted the link if you want to ask your Facebook friends to support you, and you need to say no or decline as they (Facebook) have their own fundraising platform and people would be donating to Facebook’s platform. This will create a big problem. So again, post your link on your home page, but do not click on Ask friends to donate button even though it seems intuitively the correct thing to do.

How do I change my email address on my fundraising page?

Log into your RaceRoster Account, on your Dashboard, there is a place to edit your registration information, simply click on edit and make your changes.

How do I get a pledge form?

Please contact your Charity for a pledge form.

How do I make a donation to a Charity?

Select a charity from the list of Official Charities
Click on the Donate now button

How do I make a donation to an Individual or a Team?

Click here, select the charity you wish to donate to, and then click the “Donate now” button. Team pages will be displayed under the charity fundraising page. Click the Team you wish to support and then donate under their page.

If you would like to donate to a participant’s personal pledge page, click here.

I only registered to run, but now I want to raise money for a charity. Is it too late?

You can still fundraise! Set up a personalized fundraising page by:

Log into your RaceRoster Account
On your Dashboard there is a place to join a team, simply click, choose your charity and create your fundraising page.

I represent a Canadian Charity and want to register the charity to participate in the Giv’er Charity Challenge. How do I register the charity?

Contact Blue Nose Marathon at 902.496.1889 or at charitychallenge@bluenosemarathon.com

Should I create a Fundraising Team? How do I set up or join a Fundraising Team?

Fundraising Teams should only be created for a charity if separate tracking is required, or if you would like to fundraise with your family or friends. All donations, whether you fundraise as an individual or as part of a team, will be directed to your charity of choice.

To set up a fundraising team:

Log into your RaceRoster Account
On your Dashboard there is a place to join or create a team, simply click, choose your team name (the team captain needs to set this up) and create your fundraising page.

Who do I contact for support?

Please contact your charity representative, or for further assistance, contact:

Blue Nose Marathon at charitychallenge@bluenosemarathon.com or 902.496.1889

Registration

I can’t make the race, what are my options?

If you can no longer make the in-person event, you can email admin@bluenosemarathon.com to switch to the virtual event at no cost, transfer your registration to another participant or take advantage of our No Sweat Deferral Policy.

Transfers

Emera Blue Nose Marathon offers the option to transfer a race registration to another distance or participant. All transfers are subject to a fee of $1.95 +HST and processing.

Transfers can be completed until 5:00 PM on Wednesday, April 24, 2024, by clicking the TRANSFER button in your registration. After this deadline, all transfers will be subject to $10 + HST and processing.

Please email admin@bluenosemarathon.com if you need assistance with your transfer.

No Sweat Policy

In lieu of our No Refund Policy, Emera Blue Nose Marathon offers participants the ability to defer their race entry known as our No Sweat Policy. A confirmed and paid registration can be deferred for any reason until 5:00 PM on Wednesday, May 15, 2024.

Your No Sweat can be used towards one of our upcoming races of equal or lesser value, up to and including the 2025 Emera Blue Nose Marathon:

Not Since Moses August 24, 2024
Valley Harvest Marathon October 12-13, 2024
Beat Beethoven October 23, 2024
Night Owl March 2025 (exact date to be determined)
Emera Blue Nose Marathon May 16-18, 2025

Participants who wish to take advantage of the No Sweat Policy will be required to pay a fee of $20 +HST and processing on adult events and $10 +HST and processing on youth events upon registering for their next event.

Please email admin@bluenosemarathon.com to process your No Sweat.

No Sweat redemption codes will be issued within 10 business days of race weekend concluding.

Once the No Sweat code has been redeemed, that race registration cannot be deferred.

I registered for one race and want to switch to another, what do I do?

Please return to your Race Roster account and change your race information to the race of your choice. There is a fee of $1.95 to transfer to another race. If you are transferring to a higher race distance (for example: 5KM to 10KM) you will need to pay the race price difference at time of transfer. If you wish to transfer your race registration to another person, please follow the same process. Refunds do not apply. PLEASE NOTE: the Transfer Deadline is 5pm ADT on April 24, 2024.

After April 24, 2024, all online and Kit Pick Up transfers will be subject to $10 + HST and processing. Transfers cannot be processed on Sunday morning.

Volunteering

How do I contact my Volunteer Coordinator if I cannot locate my confirmation email?

Send an email to admin@bluenosemarathon.com.

I forget what job(s) and shift(s) I am volunteering for. How can I find that out?

Visit the Blue Nose Marathon volunteer website and click on “Volunteers”. Our registration software allows you to email your assignments back to yourself by selecting the “Already Volunteering? Check your status” button.

If for some reason I need to change or cancel the shift I signed up for, who do I contact?

Please contact your Volunteer Coordinator as outlined in your confirmation email or reach out to admin@bluenosemarathon.com

If I have any questions leading up to Blue Nose weekend, who can I contact?

Your Volunteer Coordinator’s information can be found in the email confirmation you received after signing up. If you cannot reach your Coordinator, send an email to admin@bluenosemarathon.com.

Where can I pick-up my transit pass?

During race weekend, Volunteers may use their Giv’er Crew bibs to ride Halifax Transit free of charge. These can be picked up at the Volunteer Centre upon check-in. Please note, bibs are non-transferrable and are valid during race weekend, Friday, May 19, 2023, to Sunday, May 21, 2023.

Will there be a place to store my belongings?

Yes, for volunteers working within the venue there will be a secure area at the Volunteer Centre. Please bring only one bag for storage as space is limited. Blue Nose Marathon however is not responsible for lost or stolen items.

Youth Run

Are there age limits for the Doctors Nova Scotia Youth Run?

The Youth Run is open to children and youth 15 years and under as long as the parent feels they can complete the run distance (2KM or 4KM). Youth 16 and older are encouraged to register for the 5KM unless there are special circumstances.

Can I run the 4KM event though I registered for the 2KM?

Yes. Participants are asked to indicate their run distance when registering but can make their final decision regarding distance on the day of the event.

Can I run with my child?

We recognize that for safety, age, or other requirements, an adult may want to run with their child, and we leave this to the parent/guardian’s discretion. If you need to accompany your child, you will be required to submit your name when registering your child. If there are no special requirements, we encourage adults to cheer for all Youth Run participants from the sidelines.